This privacy notice for Max Henry Group LLC (doing business as Quantum Technology) (“we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at https://www.quantumtechnology.net, or any website of ours that links to this privacy notice
• Contact us by phone, by email, or through a form on our website
• Engage with us in other related ways, including any sales, marketing, or events

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? We process the contact and business information you give us, such as your name, email address, phone number, and company, along with information collected automatically when you use our website, such as your IP address, browser and device information, and how you use the site. Learn more about the information we collect.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? Yes. We use website visitor identification and business data providers that may tell us which companies visit our website and provide business contact information. Learn more about information from third parties.

Do we use cookies and tracking technologies? Yes. We use analytics, advertising, spam protection, and visitor identification tools on our website. Learn more about cookies and tracking technologies.

How do we process your information? We process your information to respond to inquiries, provide our Services, communicate with you, improve our website and marketing, protect our website, and comply with law. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information with service providers, with partners that help us deliver a project you engage us for, and in specific situations described in this notice. Learn more about when and with whom we share your personal information.

Do we sell personal information? We do not sell personal information for money. Some advertising and analytics tools we use may be treated as a “sale” or “sharing” under certain state laws. Learn more about your state privacy rights.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? Email us at info@quantumtechnology.net or call us at 610-668-2650. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. COOKIES AND TRACKING TECHNOLOGIES
3. HOW DO WE PROCESS YOUR INFORMATION?
4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. CHILDREN’S PRIVACY
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. DO-NOT-TRACK AND GLOBAL PRIVACY CONTROL
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you request information or a quote, fill out a form on our website, email or call us, or otherwise contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us. It may include:

• names
• email addresses
• phone numbers
• company names and job titles
• facility or project locations and details about your equipment or project
• any other information you choose to include in your message

Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our website.

We automatically collect certain information when you visit, use, or navigate our website. This information does not by itself reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, approximate location, information about how and when you use our website, and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics, advertising, and reporting purposes.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers and analytics tools automatically collect when you access or use our website. Depending on how you interact with us, this data may include your IP address, device information, browser type and settings, and information about your activity on the website (such as the date/time stamps associated with your visit, pages viewed, links clicked, and forms submitted).
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the website. Depending on the device used, this may include your IP address (or proxy server), device and browser identifiers, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
• Approximate Location Data. We may determine your approximate location, such as your city, region, or country, from your IP address. We do not collect precise GPS location from your device.

Much of this information is collected through cookies and similar technologies, described in section 2.

Information collected from third parties

In Short: We may receive business information about you and your company from visitor identification and business data providers.

We use website visitor identification services that may tell us which companies, and in some cases which business professionals, visited our website and which pages they viewed. These providers match information such as your IP address, cookie identifiers, and device information against their own business databases, and may provide us with information such as your name, job title, company name, business email address, and professional profile. We use this information to understand which businesses are interested in our Services and to follow up with potential business customers.

2. COOKIES AND TRACKING TECHNOLOGIES

In Short: We use cookies and similar technologies for analytics, advertising, spam protection, and visitor identification.

Cookies are small data files stored in your browser or on your device. We and our service providers also use similar technologies such as tags, pixels, and scripts. The tools currently in use on our website include:

These providers may also use the information they collect in accordance with their own privacy policies.

Your choices

• You can set your cookie preferences using the cookie banner on our website.
• Most browsers let you block or delete cookies. If you do, some parts of our website may not work properly.
• You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on and manage Google ad personalization in Google Ad Settings.
• You can use Global Privacy Control, described in section 10.

3. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to respond to you, provide our Services, communicate with you, improve our website and marketing, protect our website, and comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with us, including:

• To respond to your inquiries and requests for quotes. We may process your information to respond to your questions and provide the information or proposal you request.
• To deliver the Services you engage us for. We may process your information to plan, schedule, and complete projects and to manage our business relationship with you.
• To send you business communications. We may contact you about our Services. You can opt out of marketing communications at any time.
• To evaluate and improve our website, Services, marketing, and your experience. We may process your information to identify usage trends, determine the effectiveness of our promotional campaigns, and improve our website and Services.
• To measure and improve our advertising. We may process your information to understand how our ads perform and to show relevant ads to people who have visited our website.
• To identify businesses interested in our Services. We may process information from visitor identification providers to understand which companies visit our website and to follow up with potential business customers.
• To protect our website. We may process your information to prevent spam, fraud, and security incidents.
• To comply with our legal obligations. We may process your information where needed to comply with applicable law.

4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
• For investigations and fraud detection and prevention
• For business transactions provided certain conditions are met
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
• For identifying injured, ill, or deceased persons and communicating with next of kin
• If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
• If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
• If the collection is solely for journalistic, artistic, or literary purposes
• If the information is publicly available and is specified by the regulations

5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information with service providers, with partners that help us deliver a project, and in the specific situations described in this section.

We may need to share your personal information in the following situations:

• Service Providers. We share information with vendors that perform services for us, such as website hosting and security, email, analytics, advertising, and visitor identification, including the providers listed in section 2.
• Project Partners. Where needed to deliver a project you engage us for, we may share relevant contact and project details with subcontractors and partners, such as rigging, transportation, or recycling partners.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements. We may share information when required by law, or to protect our rights, property, or safety, or that of others.

We do not sell personal information for money.

Third-party websites. Our website may link to other websites, such as our equipment store and social media pages. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

For example, we generally keep inquiry, quote, and project records for as long as we have a business relationship with you and as needed to meet our legal, tax, and accounting obligations. Website analytics data is kept for the retention period set in the relevant analytics tool.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

We are based in the United States, and the information we collect is processed and stored in the United States. If you access our website from outside the United States, your information will be transferred to and processed in the United States.

8. CHILDREN’S PRIVACY

Our website and Services are intended for businesses and are not directed to children. We do not knowingly collect personal information from children under 18 years of age.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on where you live, you may have rights to access, correct, or delete your personal information, and you can opt out of our marketing communications at any time.

Depending on where you are located, applicable data protection laws may give you the right (i) to request access to and obtain a copy of your personal information, (ii) to request correction or deletion; (iii) to restrict or object to the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. If you are located in Canada, these rights come from Canadian privacy law. Rights for United States residents are described in section 11. You can make a request by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

We will consider and act upon any request in accordance with applicable data protection laws.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing communications: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in the emails we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. We may still contact you about an active inquiry, quote, or project.

If you have questions or comments about your privacy rights, you may email us at info@quantumtechnology.net.

10. DO-NOT-TRACK AND GLOBAL PRIVACY CONTROL

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Global Privacy Control. Some browsers and browser extensions can send a Global Privacy Control (“GPC”) signal. Where required by applicable law, we will treat a recognized GPC signal as a request to opt out of the sale or sharing of your personal information and of targeted advertising for that browser or device.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Residents of states with comprehensive consumer privacy laws may have additional rights regarding their personal information.

A growing number of US states have comprehensive consumer privacy laws, including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, with additional states taking effect over time. These laws apply to businesses that meet certain thresholds. Regardless of whether a particular law applies to us, we will consider and respond to the requests described in this section.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

We collect this information from the sources described in section 1, use it for the purposes described in section 3, disclose it as described in section 5, and keep it as described in section 6.

Your rights

Depending on your state of residence, you may have the right to:

• Know whether we are processing your personal information and access it
• Correct inaccuracies in your personal information
• Delete your personal information
• Obtain a copy of your personal information in a portable format
• Opt out of the sale of your personal information, targeted advertising, and profiling in furtherance of decisions that produce legal or similarly significant effects
• Obtain a list of the categories of third parties to which we have disclosed personal information, where your state provides this right
• Not be discriminated against for exercising your privacy rights

Sale, sharing, and targeted advertising

We do not sell personal information for money. However, our use of advertising and analytics tools, such as Google Ads remarketing, may be considered a “sale,” “sharing,” or “targeted advertising” under some state laws. You can opt out by using the cookie banner on our website, by enabling Global Privacy Control in your browser, or by contacting us.

In the preceding twelve (12) months, we may have disclosed identifiers, internet or other network activity, and inferences to advertising and analytics providers in ways that may be considered a “sale” or “sharing” under some state laws. We have disclosed each category in the table above to service providers for business purposes, such as website hosting, analytics, security, and communications. We do not knowingly sell or share the personal information of consumers under 16 years of age.

We do not offer financial incentives in exchange for personal information.

How to submit a request

To exercise your rights, email us at info@quantumtechnology.net or call us at 610-668-2650.

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We may ask you to provide information so that we can match it with information you have previously provided us, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We will only use personal information provided in your request to verify your identity or authority to make the request, and we will delete any additional information you provide for verification as soon as we finish verifying you.

You can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf.

We will respond within the time required by applicable law, typically within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary, and we will tell you if it is.

Right to appeal

If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at info@quantumtechnology.net with “Privacy Appeal” in the subject line. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decision, within the time required by applicable law. If your appeal is denied, you may contact your state Attorney General.

California Residents

This section applies to California residents and supplements the information above. Under the California Consumer Privacy Act (CCPA), you have the rights described above, including the right to know, delete, and correct your personal information, the right to opt out of the sale or sharing of your personal information, and the right to limit the use of sensitive personal information. We do not process sensitive personal information.

The California Code of Regulations defines a “resident” as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.”

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last updated” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@quantumtechnology.net, call us at 610-668-2650, or contact us by post at:

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, email us at info@quantumtechnology.net or call us at 610-668-2650.